Terrace Rooms

Our audio and visual staff are among the best technicians in Aotearoa and are often asked to advise or oversee major festivals, shows and events all over the world. They’re that good!

We love working alongside other creatives to bring their vision to life using our state-of-the-art equipment. We are used to working with major touring productions and have all the specialist skills in audio, lighting, theatre rigging and stage equipment that you may need. Alternatively, if you prefer to use your own technical team, we are happy to liaise with them and assist as and where needed.

If you have any questions about our technical capabilities or equipment, please email our team at baycourt.technical@tauranga.govt.nz.

Engaging with locals to sell tickets and fill those seats is much easier with the right marketing strategy in place. Baycourt’s dedicated Marketing Coordinator will help you promote your event and maximise ticket sales through a range of promotional activities.

When you hire one of our venues, you'll receive the following complimentary marketing support:

• A dedicated ‘What’s On’ listing on Baycourt’s website
• Inclusion in our monthly newsletter sent to 17,000+ recipients
• Social media posts on Baycourt's Facebook, Instagram and TikTok pages
• Inclusion in Baycourt’s event guide in local media publications
• Promotion on our foyer digital screen
• Poster and flyer displays around our box office, foyer, external spaces and wharepaku (bathrooms)

We can also help organise additional social media, print and radio advertising, along with roadside billboards and other creative promotions.

Please download our Marketing Guide (1.3mb pdf) and get in touch with Baycourt’s Marketing Coordinator for more information.

Eventfinda is our official ticketing partner. Patrons can book tickets to your show or event online at www.eventfinda.co.nz or by phoning 0800 289 849 (BUY TIX).

We also have our own dedicated box office which is open Monday to Friday from 10am - 2pm (closed on weekends and public holidays) as well as one hour before each ticketed event.

As the premier performing arts venue in Tauranga, we can give you sound advice on the best ticketing strategy for your event and help optimise your pricing and seating plan for our local market.

For more information on our ticketing services including service delivery times, fees, terms and conditions, please get in touch with Baycourt's Ticketing Coordinator.

In the rare event of an emergency, we have a well-rehearsed risk management plan which includes safe evacuation of the building. If you are hiring one of our venues you must follow this plan and any evacuation instructions from Baycourt staff.

All hirers must provide a health and safety/risk management plan.

The Entertainment Technology New Zealand (ETNZ) Association also has guidelines which set out the health and safety responsibilities of Baycourt staff, production companies and any contractors or subcontractors when staging an event or show. You can read this guideline here: A Guide for Safe Working Practices in the New Zealand Theatre and Entertainment Industry.

If you have any questions about our health and safety policy, please get in touch with Baycourt's Technical Team.